Shipping policy

At Mavrena, shipping is free on every order to an address in the United States.

Delivery time

Most orders arrive within 4–7 business days after you place your order. This includes the time we need to prepare your order. Business days are Monday to Friday, not counting US public holidays.

Each product page shows the estimated delivery dates above the Add to cart button. Delivery times are estimates, not guaranteed dates: carriers, weather and holidays can sometimes cause delays.

Shipping cost

Standard shipping is free on every order shipped within the United States. You will not be charged a shipping fee at checkout.

Shipping destinations

We currently ship to addresses in the United States only.

Order tracking

When your order ships, we email you a tracking link. Tracking can take a little time to become active after the carrier receives your package. You can also follow your order on our Track your order page.

Delivery delays

If your order has not arrived by the last estimated delivery date, email us at support@mavrena.shop and we will help you find it.

Incorrect or incomplete address

Please make sure your shipping address is complete and correct before you place your order. If an order comes back to us because of an incorrect or incomplete address, additional shipping charges may apply if you ask us to send it again.

Lost or damaged packages

If your package seems lost, arrives damaged or was delivered to the wrong address, email us at support@mavrena.shop as soon as possible so we can help. Our Refund Policy explains what we do for damaged or wrong products.

Contact us

Email: support@mavrena.shop
Phone: +1 716-300-1335

Business Address:
Mavrena, operated by EYM MANAGEMENT LLC
1351 Flatbush Ave
Brooklyn, NY 11210
United States